Japanese Marketplace

ZENPLUS - A THOUSAND SHOPS. ONE BOX.

We ship worldwide.

Pre-Loved Luxury

Toys & Games

Characters & Merch

Fashion

Health & Beauty

Home & Kitchen

Art Supplies

Food

Leisure

Traditional

Frequently Asked Questions

ZenPlus makes it easy to buy products directly from Japan, with only a few clicks. For your peace of mind, here's some common questions and answers.

More questions?

ZenPlus is an online shopping platform connecting Japan with the rest of the world. We're part of the ZenMarket, Inc. umbrella in Osaka, Japan.

Our sellers' agreement fully compels all stores to list only authentic items. We help you buy exclusive and authentic items from Japan, online!

We ship to all countries where Japan Post air freight services and international couriers currently operate. We don't use surface mail.

Shipping costs depend on the size, weight, and destination of your parcel. We provide shipping costs for your order at checkout.

It depends on your country and its customs regulations. Our service does not cover duties and import taxes — in general, if the customs office in your country applies charges to your package, you are required to pay them.